Finding supply chain leaders who need your help is only the first step. The second (and harder) part is turning that conversation into action.

"A lot of our current pipeline traces back to conversations at BestPractice.Club where we've been able to help people think through their decisions, building trust through regular touchpoints."

- Tim Richardson, CEO, Iter Consulting

You connected with someone at an event, on a call, or through a referral. The conversation was good, the timing felt right, there was genuine interest. Then nothing happened.

But not because they lost interest. More often it's because it's not clear what to do next or the internal conditions don't yet exist to make this worth the effort and professional risk to champion. When lack of bandwidth is the new normal, the safest and even logical choice is often to wait until there's a "burning platform" or internal mandate.

BestPractice.Club helps that project leader to take the next step. By connecting them with fellow practitioners who are tackling similar challenges in similar contexts - or have experience of doing so - they build confidence in their own read of the situation and lead the critical stakeholder conversations that are necessary for progress to be made... and succeed.

Solution providers are an important part of that process where their expertise and experience is genuinely relevant. Our in-person meetings and online sessions offer no-pitch formats where you work through challenges together, rather than perpetuating a "me vendor, you prospect" dynamic. Engagements are designed as multi-step, starting from today's urgent challenges and, from there, exploring the deeper diagnosis and best-fit solution.

Do you recognise any of these customer patterns?

These are the decisions BPC members are working through. Each pattern is drawn from many recorded conversations with practitioners — what goes wrong, what conditions tend to produce better outcomes, and where an outside perspective makes the most difference. If these sound like the organisations you're trying to reach, you're in the right place.

The planning system -- SAP APO or equivalent -- has a retirement date. The question is whether to treat it as a deadline or an opportunity. Read more  →
There's an awareness that something needs to change but it hasn't yet been named it clearly enough to know where to start. Read more  →
A significant investment in planning capability is being considered and the project leads wants to know whether their read of the situation is sound before committing the organisation to a direction.  Read more  →
A supply chain leader has been making the case for investment in resilience internally but is losing out to projects with a clearer short-term return. Read more  →
They're being asked what they're doing about AI and want to give an answer grounded in practitioner experience that will solve a real problem rather than tick a box to ease the pressure Read more  →
They suspect their data isn't good enough to support the investments being discussed, but are not sure how to define what good enough looks like. Read more  →
Browse all Patterns or the Perspectives library by topic or decision stage.

The pattern we keep seeing — and what it means for you

Over five years and many recorded conversations — around eighty percent with practitioners — the same sequence shows up again and again. The trigger varies: a burning platform, a management mandate, a technology end-of-life. What stays consistent is the gap between genuine interest and confident action. That gap is where BestPractice.Club operates, and where your involvement as a solution provider makes the most difference.
What typically happens
What BPC makes possible instead
1 Marketing builds credibility through content to underpin direct conversations
1 Credibility-building work is reinforced in the room, in context, with practitioners who are there because the topic is relevant to a real decision
2 Finding the right person at the right moment is genuinely hard, with no reliable signal for timing
2 Practitioners self-select in because the topic is relevant to something they are genuinely working through
3 The conversation is good. Real problems, genuine interest, the timing feels right
3 The conversation happens as a joint exploration of challenges so that what they say reflects where they actually are
GAP from conversation to commitment
BPC's format engagement anchored to what the practitioner actually needs
4 The practitioner goes back to their organisation. Follow-up goes unanswered — not out of disinterest, but because the conditions for progress don't exist yet
4 BPC helps practitioners to take the next step through peer validation and structured thinking
5 The value is real, but attributing it through standard marketing measurement is genuinely difficult
5 Post-session data shows where each practitioner is in their decision journey to enable follow up at the right moment with the right conversation
6 When the conditions don't align quickly, the investment in relationship-building is hard to defend at budget review time
6 Value comes from trust, credibility and genuine decision-stage progress which leads to opportunities
7 Practitioners who arrive at vendor selection without proper preparation make harder clients: unclear requirements, misaligned internal stakeholders, a business case built around a preferred solution
7 Practitioners who worked through their decision with peer support arrive as better clients: clearer requirements, internal alignment already built, implementation confidence that compounds into advocacy
The OUTSIDE - IN perspective from someone who has seen this across many organisations is most valuable in this GAP, when aspirations become commitments and the cost of getting it wrong becomes real.

The audience BestPractice.Club serves

BestPractice.Club works primarily with supply chain leaders at UK organisations where complexity has outpaced internal infrastructure, typically with revenues between £200m and several billion, though this isn't a hard rule and there are exceptions on both sides. Planning is where the evidence is deepest, but the same decision challenges show up across strategy, resilience, data foundations, logistics, production, and supplier risk. The homepage gives the full picture of who we work with and what they're working through.
  • Strategy, resilience & sustainability: clarifying long-term direction before locking in structural change.
  • Planning & control: ensuring process, data and incentives align before system commitments.
  • Customer service: balancing service ambition with cost and operational stability.
  • Logistics & execution: reshaping networks and flow without creating fragility.
  • Production: aligning capacity, variability and planning discipline.
  • Supply & procurement: managing supplier relationships and risk exposure during change.
  • Data & analytics: strengthening foundations before layering advanced capability.

Where your expertise is most needed

BestPractice.Club works across four decision stages. At each one, a sponsor's contribution looks different — and the value it creates for the practitioner, and for you, is different too.

ORIENT
Is this the right problem to be solving? Your pattern recognition from working across many organisations helps practitioners name the real issue before they commit to a direction.


TEST ASSUMPTIONS
Is their read of the situation accurate? Your honest challenge at this stage prevents the wrong diagnosis from hardening into an RFP.


BUILD CONFIDENCE
Have they genuinely aligned internally, or just avoided the difficult conversations? Sponsors who help practitioners build their internal case here earn the trust that converts later.


COMMIT AND SELECT
Is this plan ready to survive commercial scrutiny? By this stage, practitioners who have been through BestPractice.Club's format arrive as better-prepared clients.

The evidence base

The patterns above are consolidated from many recorded practitioner conversations over the last five years, reviewed alongside conversations with the solution providers who work in this space. The full evidence base and analytical framework is on the BestPractice.Club homepage.

Three professionals engaged in a focused discussion at a table with laptops and documents in a conference room.

How it works — and what it means for your prospects

BestPractice.Club is a structured progression. Practitioners move through it as their decision develops — from early orientation through to peer-validated commitment. At each stage, they encounter your expertise in a different way. The format is designed so that by the time a practitioner is ready to engage commercially, they have already stress-tested their thinking, built internal alignment, and understood what good looks like. That makes the commercial conversation a different one.

Here is how each format works for your prospects — and what it creates for you.

‍Signals keeps practitioners oriented between sessions — a curated feed of supply chain news, organised by topic. It keeps the problems they are working through visible and connected to what is happening in the market. For you: low-friction ongoing awareness with practitioners who are actively thinking about the areas where you work.

‍Perspectives build the knowledge base. Longer-form insights from practitioners, consultants and solution providers — organised by decision stage, capability area and maturity. Sponsors can contribute Perspectives articles, which means your expertise reaches practitioners during their research phase, before any direct commercial conversation.

‍Patterns consolidate the practitioner evidence into decision-stage intelligence. Where enough practitioner conversations have accumulated around a specific challenge, they surface as a Pattern — what typically goes wrong, what tends to work, and what conditions produce better outcomes. Pattern pages are where practitioners go when they are ready to test their thinking. Sponsors whose expertise is relevant to a pattern are visible in that context.

‍Online sessions are where passive learning becomes active engagement. Practitioner-only sessions explore challenges without commercial influence. Hosted sessions — which sponsors can facilitate — are structured around a specific decision challenge. The format is a working discussion, not a presentation. Sponsors contribute by sharing what they have seen across many organisations, not by pitching. Practitioners ask questions they would not ask in a vendor meeting. The conversation is more honest for both sides.

‍In-person meetings are the flagship format — a full day combining panel discussions, structured roundtables, and one-to-one meetings. Sponsors facilitate roundtables around their area of expertise, working alongside practitioners from comparable organisations who are navigating the same decision. Every sponsor also receives structured one-to-one meeting slots with practitioners who have a relevant context. These meetings happen because the upstream work earned them — not because the format mandated them.

Some stages are deliberately vendor-free. As practitioners move from early orientation into building a concrete plan, independent peer scrutiny matters most and commercial influence should be lowest. BestPractice.Club is transparent about this with practitioners and with sponsors. It is the condition that makes the format trustworthy — and therefore valuable — to both sides.

Once a plan is clear and a practitioner is approaching commitment, solution providers return — to test the plan against commercial reality and surface options that might otherwise not have been considered. By then, the practitioner knows what they need. The conversation is different in quality, not just in timing.

BestPractice.Club does not manufacture intent. It creates the conditions for it to develop — and for you to be present when it does.

See how it works for practitioners →

Who works well with BestPractice.Club

BestPractice.Club works best for solution providers whose value is demonstrated through expertise and conversation rather than brand scale or badge association. The format rewards those who genuinely understand the practitioner's decision context and can contribute to it honestly.

You are likely in the right place if your ICP overlaps with senior supply chain and operations leaders making significant capability investment decisions, and your sales cycle is long enough that relationship quality matters more than event-day conversion.

The format tends to work particularly well if:

  • you sell consulting, technology or advisory services relevant to supply chain capability improvement
  • you can field someone with genuine practitioner background who can facilitate a peer discussion, not just present
  • you believe that hard sell is a turn-off and that pushing someone faster than they are ready to go is counterproductive
  • you are building reputation and relationships in the UK market for the long term, not just looking for event-cycle pipeline

Who it is probably not for

BestPractice.Club is not optimised for high-volume, low-depth engagement — if broad brand visibility across a large and varied audience is the primary objective, tradeshows and exhibition events will serve that better. The format also works differently from hosted-buyer or speed-dating models where meetings are scheduled to fill a programme slot. If near-term pipeline is the only metric that matters, it is worth a conversation before committing — the format produces genuine engagement and conversion, but it rewards sponsors who are building for the long term.

How we work together

There is no single commercial model. The right structure depends on your objectives, your ICP, and where your prospects tend to be in their decision journey. Most sponsor relationships start with one of three approaches.

Meeting sponsorship

You facilitate a roundtable at an in-person event around a decision challenge where your expertise is most relevant. You receive structured one-to-one meeting slots with practitioners who have a relevant context — allocated through an intake process based on what each person is working on, not scheduled to fill a quota. You also receive post-event decision-stage data for participants in your roundtable. The next in-person event is 12 November 2026 in London.

Online session hosting

A structured online discussion around a specific decision challenge, hosted by you and facilitated in the BestPractice.Club format. Typically 60 minutes, the format is a working discussion, not a presentation. Hosts contribute pattern recognition from working across many organisations

Performance-based introductions

For solution providers not ready for event sponsorship, or looking for a lower-commitment way to start, BestPractice.Club can make direct introductions to practitioners with a genuinely relevant context. We don't promise a volume of leads, each introduction is tested for fit first, on both sides, and if it isn't a good match, we won't force it. Practitioners are always told the commercial basis of any introduction we make. This isn't available to every solution provider, suitability depends on genuine relevance to member challenges and fit with how we work.

How solution providers fit

Many sessions are practitioner-only. Others are hosted by solution providers, in formats structured around a specific decision challenge — working discussions, not presentations or webinars.

Programme themes are set to serve genuine practitioner needs — the topics that consistently surface in member conversations as live decision challenges. Sponsors are matched to the programme according to how their expertise is best positioned to help: a consulting firm facilitating a roundtable, a software vendor contributing pattern recognition from implementations elsewhere, an advisory firm helping practitioners build the internal business case. The form of contribution varies because the value sponsors bring varies.

Portrait of a woman with long brown hair wearing a black top against a dark gray background.

“A good decision is one that is made with a good process, not one that happens to turn out well.”

— Annie Duke

What's coming up

Next online sessions

See all upcoming online sessions →

Next in-person meeting

In-person · London ·12 November 2026

Test Your Thinking

A full day for practitioners focusing on how you gain the clarity and build the confidence to commit capital, credibility and organisational energy to a capability investment — and stay confident as the journey unfolds. Peer-led, discussion-first, no pitches.

Find out more Register your interest →

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