Online Sessions

Each session is structured around a specific decision challenge rather than a product or trend. Many are practitioner-only. Others are hosted by solution providers who contribute pattern recognition from their work across many organisations — without pitching. Neither format involves passive listening.

Cost-to-Serve as a Planning Discipline: Making Trade-Offs Explicit in Every Decision

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How to make cost-to-serve trade-offs visible and defensible in every planning decision, even when the macro environment makes confidence feel impossible.

AI in Planning: How Do You Know What to Invest in First, and When?

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How to sequence AI investment in planning against your actual current position rather than an idealised future state.

Operating Model First: Why Capability Investment Without Strategic Context So Often Underperforms

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Why the strategic context for your operating model and network design must be settled before any planning capability investment decision is made.

Getting on the Same Page: Why Shared Diagnosis Matters Before Any Planning Investment Decision

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Why stakeholder alignment on root causes matters more than the diagnosis itself — and how to build it before solutions enter the conversation.

Building the Investment Case: What Does It Actually Take to Get Planning Investment Approved and Keep It Approved?

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How to construct a planning investment case that holds up to board and finance scrutiny, and stays credible through the life of a multi-year programme.

What Good Looks Like: A Peer Review of Real Planning Investment Decisions

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Practitioners share real planning investment decisions — what they got right, what they got wrong, and what they would do differently.

Navigating the Decision Under Pressure: How Do You Move Forward When Conditions Are Far From Ideal?

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How to make confident planning investment decisions when time is short, information is incomplete and internal alignment is elusive.